Do an inventory of all the things you and your employees do every day to run the business. This covers the tasks of every person in the company, from vacuuming of floors to assisting clients.
Evaluate every item and ask the following questions:
- Does it contribute to the delivery of the product and service? If a task does not contribute to the business then there’s no reason to continue doing it (let alone spending money on it).
- Is it done in the most efficient manner? If not, what are proven ways of doing or improving it? Read about best practices and study how you can customize it to your situation.